I was looking for some good resource to understand best practice/creative way of designing forms, have come across this post – http://webdesignledger.com/inspiration/20-excellent-examples-of-forms-in-web-designinteresting

User Research – resources, If you are looking for User Research Question which you can ask to users are herehttp://www.adaptivepath.com/ideas/e000041http://www.designstaff.org/articles/questions-to-ask-before-user-research-2011-11-18.html